01
Services with different durations and options
Organize service categories, durations and add-ons so customers understand what they are booking before choosing a time.
SOLVAREX PLATFORM
Calendar & Appointment Booking Software
Let customers choose a service and time, with team availability, reminders and customer records connected in one place. We configure the journey around your business, with supported payment options when needed.
Configured for your customer journeyDefined scope before launch
CAPABILITIES WITH PURPOSE
Each capability solves part of the challenge.
Let customers choose a suitable time and connect bookings to reminders and follow-up.
02
The right staff on the right shift
Assign staff to their services and working hours. Configure shifts, breaks and exceptions, with customer staff selection or appropriate availability-based assignment.
03
Resources belong in the booking
A free staff member does not always mean an available room or equipment. Include required resources and review their availability alongside the appointment.
04
Online meetings or an in-person location
Connect Zoom, Google Meet or Microsoft Teams to a supported calendar, or specify the branch address. Include joining or arrival details in confirmations.
05
Payments within the booking journey
Collect the required amount through a connected, supported payment provider. Display pricing and cancellation terms, with full or partial payment where the booking type supports it.
06
Reminders that follow appointment status
Coordinate confirmations, reminders, rescheduling and post-appointment follow-up. Tailor messages to attendance status while keeping your team informed.
07
Rentals with clear timing and duration
Organize equipment, rooms or vehicles into rental categories with duration, pricing and availability. Review inventory, collection and return requirements before configuration.
08
Customer context before the service
Collect the visit reason and requirements in the booking form and connect them to CRM. Help staff prepare and maintain follow-up after the appointment.
A DELIVERY MODEL THAT FITS
Choose how you want to use the product.
We define the right support model based on your team, process, and required integrations.
OPERATED BY SOLVAREX
Managed service
Our team configures the system, operates the agreed workflows, and reviews performance and improvements within a defined scope.
- Setup and operation by our team
- Regular reviews and agreed deliverables
- Best for teams that want execution handled for them
CONFIGURED FOR YOUR TEAM
Product implementation
We select and configure the product around your customer journey, connect roles and integrations, and train your team to use it.
- Product and integration setup
- Team training and operating handover
- Best for teams that will manage the system internally
Solvarex service fees and software subscriptions are scoped separately based on the selected platform and implementation.
FROM PROBLEM TO APPLICATION
Different industries. Different scheduling challenges.
Choose an industry to explore how services connect with staff, locations and follow-up. These are configurable examples shaped around your operation.
An illustrative use case, not a measured customer outcome.
Illustrative booking experience
30 minutesClinic consultation
Dr Sara · Evening shiftBased on availability and selected service
Choose a time · Riyadh time
Riyadh branchPayment when configured
Choose an industry to explore another journey.
THE CHALLENGE
Repeated calls and conflicting practitioner schedules.
HOW SOLVAREX HELPS
Choose a service, available practitioner and branch, then receive confirmation, reminders and a clear rescheduling link.
FROM IDEA TO OPERATION
This is how the steps connect.
Select a step to explore its role in the workflow.
01
A CLEAR NEXT STEPMap the booking journey
Review services, durations, branches, shifts and resources; distinguish appointments from rental bookings.
Customer contextDefined action
02
A CLEAR NEXT STEPConfigure availability and connections
Connect staff calendars and meeting locations, check conflicts and buffers, configure exceptions and test payments if needed.
Customer contextDefined action
03
A CLEAR NEXT STEPConfigure messages and policies
Tailor booking forms, confirmations, reminders and cancellation or rescheduling rules to each service.
Customer contextDefined action
04
A CLEAR NEXT STEPTest the entire journey
Test booking, conflicts, staff assignment, cancellation, payment and reminders before launch, then review the customer and team experience.
Customer contextDefined action
Choosing the right fit for Saudi and GCC operations
For bookings across Saudi Arabia, the UAE or multiple team locations, review time zones, opening hours, holidays and service durations. A confirmed booking is distinct from attendance; define reminders, cancellation and rescheduling.
Prepare these inputs for the discussion
Define services, duration, availability, booking notice and required fields. Test a mobile booking and a different time zone, then check that the responsible team member receives the context.
Related scopes to help your decision
YOUR QUESTIONS ABOUT
Calendar & Appointment Scheduling
Calendar connections and reminder channels depend on configuration and permissions. The on-page demo does not create a real booking.
Book a demoHow does it help clinics?
Patients choose a service and suitable time, with appointments assigned to available practitioners at the right branch. Configure reminders, rescheduling and a suitable visit-reason form. Medical records and insurance require a separately reviewed integration.
How does it fit salons and spas?
Organize service menus, durations and add-ons, then assign suitable staff and resources. Working hours, breaks and exceptions help avoid offering times staff cannot accommodate.
Can it support test-drive bookings?
Configure branch, model and time selection, capture request details and assign a representative. Review demo-vehicle availability through resource configuration or an appropriate integration, then connect follow-up to the sales opportunity.
Can it support rentals?
Organize rental items, categories, prices and durations for equipment, rooms or vehicles. Review inventory, availability, collection, returns and payments first. Specialized contract or fleet operations may require additional integration.
Can customers choose an on-duty staff member?
Assign staff to services and configure weekly hours, breaks and date-specific exceptions. Allow customer staff selection or use assignment appropriate to the calendar type and availability.
How are Zoom, Google Meet and Microsoft Teams links created?
Connect the staff account and select the meeting platform on a supported calendar, then test the confirmation link. Teams requires a work or school account and a separate connection from Outlook. Automatic links depend on account and calendar type.
Can appointments use a physical location?
Yes. Specify the branch or service address and include arrival instructions. Configure staff, service and location availability so bookings reflect where the team actually works.
Can customers pay when booking?
Yes, using a payment provider supported by the booking type, business account and country. Define pricing, cancellation and refund policies, and check deposits or partial payments before enabling them. Local payment gateways are not assumed to be universally supported.
How do you handle conflicts and no-shows?
Configure availability and conflict calendars plus appointment buffers, then set reminders, rescheduling and no-show follow-up. Messages cannot guarantee attendance, but they clarify timing, instructions and change options.
What should we prepare before discussing scope?
Define services, duration, availability, booking notice and required fields. Test a mobile booking and a different time zone, then check that the responsible team member receives the context.
How is cost determined and what is scoped separately?
Resources, calendar types and reminder channels are agreed in setup. Payments or chargeable messages depend on connected providers and fees; not every booking needs advance payment.
LET’S TALK ABOUT YOUR NEEDS