01
WhatsApp responses with context
Train the assistant on your services and FAQs. It can answer through connected WhatsApp, ask about the requested service and location, and preserve the conversation for a human handoff.
SOLVAREX PLATFORM
AI Employee for WhatsApp, calls and customer follow-up
Give every inquiry a clear next step. Solvarex AI Employee combines Conversation AI, Voice AI and content assistance to answer routine questions, capture customer needs and direct conversations toward a booking or the right person. Responses start with your business knowledge, while sensitive decisions stay with your team.
WhatsApp Voice AIAppointment booking CRM
Configured for your customer journeyDefined scope before launch
Noura AlotaibiExample Company · Prospect
WhatsAppConnected in this demo: WhatsApp
Try the controls. Illustrative interfaces and data.
CAPABILITIES WITH PURPOSE
Each capability solves part of the challenge.
Respond to inquiries, understand the need, and coordinate the next step.
02
Voice AI for incoming calls
An Arabic voice assistant can handle inquiries, collect caller details and support booking or follow-up. Configure greetings, operating hours, questions and routing, then test real business scenarios before launch.
03
From conversation to CRM opportunity
Connect captured information with the contact record and follow-up tasks. Give salespeople the customer’s request and a defined next action instead of fragmented channel history.
04
Approved knowledge and human escalation
Define answer sources and escalation rules. Route bespoke pricing, complaints and unusual requests to your team, then review conversations to improve the knowledge base.
05
Content in your brand voice
Prepare drafts for follow-up emails, social posts and review responses. Your team checks facts and tone before publishing, keeping speed aligned with message quality.
FROM PROBLEM TO APPLICATION
An inquiry after office hours
A prospect asks about your service on WhatsApp. The assistant captures her needs and offers an approved next step. The advisor returns to a documented conversation and a booking or follow-up task.
An illustrative use case, not a measured customer outcome.
AI Employee SuiteA clear next action
FROM IDEA TO OPERATION
This is how the steps connect.
Select a step to explore its role in the workflow.
01
A CLEAR NEXT STEPTeach it your business
Define services, frequent questions, and response boundaries.
Customer contextDefined action
02
A CLEAR NEXT STEPDefine the conversation
Choose what to collect and when to hand over to your team.
Customer contextDefined action
03
A CLEAR NEXT STEPConnect the next step
Add an appointment request or follow-up task to the contact.
Customer contextDefined action
YOUR QUESTIONS ABOUT
AI Employee Suite
Arabic voice and Saudi numbers are available subject to setup. Voice and AI usage may incur additional fees. WhatsApp uses the official Meta interface with message fees.
Book a demoCan AI Employee answer WhatsApp messages?
Yes, with an official WhatsApp Business connection and Conversation AI configured. We define business knowledge, questions, goals and human handoff rules. Messages and templates remain subject to account settings, Meta policies and usage charges.
Does Voice AI support Arabic and Saudi numbers?
Arabic is supported, and Solvarex can configure Saudi numbers subject to number and account requirements. We test voice quality, names, specialist terms and routing before activation; individual dialects and scenarios still need validation.
How does the assistant learn our services and prices?
From approved service pages, FAQs and business information. We define which answers it may provide and which require a person, then update the knowledge when your prices or offers change.
Can it book appointments and hand off to a person?
Booking can be configured with a connected calendar and handoff rules. We define qualification conditions, availability and follow-up ownership, and test phone and messaging paths separately.
Does it replace the whole sales team?
Its best role is initial response, routine questions and information collection. Negotiation, commercial decisions and nuanced cases stay with people. Start with a defined scope and expand after reviewing conversation quality.
How are AI and WhatsApp costs calculated?
The proposal separates subscription, setup and included features from relevant calling, AI and messaging usage. WhatsApp charges vary by message category, market and provider terms; unlimited usage is not assumed.
LET’S TALK ABOUT YOUR NEEDS