01
Website and WhatsApp chatbot
Answer visitors through a website chatbot or officially connected WhatsApp. Use approved services and FAQs, capture the need, location and contact details, and guide each inquiry to an appropriate next step.
SOLVAREX PLATFORM
Arabic AI Chatbot for Sales and Customer Service
Turn website and WhatsApp inquiries into useful conversations and clear next steps. Solvarex AI Employee combines an AI chatbot (chat bot) for Arabic and English conversations, lead qualification and appointment booking with voice and content assistance. We configure approved business knowledge, calendar and CRM connections, and clear handoff rules for your team.
WhatsApp Voice AIAppointment booking CRM
Configured for your customer journeyDefined scope before launch
CAPABILITIES WITH PURPOSE
Each capability solves part of the challenge.
A website and WhatsApp chatbot for questions, lead qualification, booking and follow-up.
02
Lead qualification and appointment booking
The chatbot asks about the requested service and customer needs, then offers available times from a connected calendar and confirms the selected booking. Availability rules, time zones and confirmations are tested before launch.
03
Voice AI for incoming calls
An Arabic voice assistant can handle inquiries, collect caller details and support booking or follow-up. Configure greetings, operating hours, questions and routing, then test real business scenarios before launch.
04
From conversation to CRM opportunity
Connect captured information with the contact record and follow-up tasks. Give salespeople the customer’s request and a defined next action instead of fragmented channel history.
05
Approved knowledge and human escalation
Define answer sources and escalation rules. Route bespoke pricing, complaints and unusual requests to your team, then review conversations to improve the knowledge base.
06
Content in your brand voice
Prepare drafts for follow-up emails, social posts and review responses. Your team checks facts and tone before publishing, keeping speed aligned with message quality.
YOUR CHATBOT IN ACTION
Conversations connected to action.
Explore illustrative workflows for your website and WhatsApp.
AI EMPLOYEE & CHATBOT
From a WhatsApp message to a confirmed appointment.
Your chatbot responds, understands the request and coordinates an appointment through a connected calendar.
- 01Understands the request
- 02Offers an available time
- 03Books and confirms
Requires a connected calendar and configured booking flow. Your team remains available when needed.
Explore a chatbot for your businessAI EmployeeBook an appointment
WhatsAppILLUSTRATIVE CONVERSATION AFTER SETUP
Hi, I’d like to book a consultation for our sales team tomorrow.
10:24AI Employee
Welcome! Tomorrow at 11:00 AM Riyadh time is available. Does that work for you?
10:25Yes, that works. Please confirm.
10:26Your booking is confirmed
Sales team consultation · Tomorrow, 11:00 AM Riyadh time · 30 minutes
A DELIVERY MODEL THAT FITS
Choose how you want to use the product.
We define the right support model based on your team, process, and required integrations.
OPERATED BY SOLVAREX
Managed service
Our team configures the system, operates the agreed workflows, and reviews performance and improvements within a defined scope.
- Setup and operation by our team
- Regular reviews and agreed deliverables
- Best for teams that want execution handled for them
CONFIGURED FOR YOUR TEAM
Product implementation
We select and configure the product around your customer journey, connect roles and integrations, and train your team to use it.
- Product and integration setup
- Team training and operating handover
- Best for teams that will manage the system internally
Solvarex service fees and software subscriptions are scoped separately based on the selected platform and implementation.
FROM PROBLEM TO APPLICATION
An inquiry after office hours
A prospect asks about your service on WhatsApp. The assistant captures her needs and offers an approved next step. The advisor returns to a documented conversation and a booking or follow-up task.
An illustrative use case, not a measured customer outcome.
AI Employee & ChatbotA clear next action
FROM IDEA TO OPERATION
This is how the steps connect.
Select a step to explore its role in the workflow.
01
A CLEAR NEXT STEPTeach it your business
Define services, frequent questions, and response boundaries.
Customer contextDefined action
02
A CLEAR NEXT STEPDefine the conversation
Choose what to collect and when to hand over to your team.
Customer contextDefined action
03
A CLEAR NEXT STEPConnect the next step
Add an appointment request or follow-up task to the contact.
Customer contextDefined action
Choosing the right fit for Saudi and GCC operations
For Saudi and GCC teams handling Arabic and English inquiries, review approved services, prices and coverage, then test answers and human handover. Channel and voice availability depend on account setup and the selected plan.
Prepare these inputs for the discussion
Prepare approved FAQs, service information, calendars and escalation rules. Test a question the bot cannot answer: it should recognize its limits and route the inquiry to a person.
Related scopes to help your decision
YOUR QUESTIONS ABOUT
AI Employee & Chatbot
Arabic voice and Saudi numbers are available subject to setup. Voice and AI usage may incur additional fees. WhatsApp uses the official Meta interface with message fees.
Book a demoHow does a chatbot differ from the AI Employee suite?
A chatbot is the text-based assistant that answers questions and collects information on your website or configured messaging channels. AI Employee is the broader suite, combining conversations with voice, content assistance and connected workflows within the agreed scope.
Can we add an Arabic chatbot to our existing website?
A chat widget can be added to websites that allow embedding, after checking compatibility and privacy settings. We configure Arabic and English knowledge and test responses and human handoff on the required channels.
Can AI Employee answer WhatsApp messages?
Yes, with an official WhatsApp Business connection and Conversation AI configured. We define business knowledge, questions, goals and human handoff rules. Messages and templates remain subject to account settings, Meta policies and usage charges.
Does Voice AI support Arabic and Saudi numbers?
Arabic is supported, and Solvarex can configure Saudi numbers subject to number and account requirements. We test voice quality, names, specialist terms and routing before activation; individual dialects and scenarios still need validation.
How does the assistant learn our services and prices?
From approved service pages, FAQs and business information. We define which answers it may provide and which require a person, then update the knowledge when your prices or offers change.
Can it book appointments and hand off to a person?
Booking can be configured with a connected calendar and handoff rules. We define qualification conditions, availability and follow-up ownership, and test phone and messaging paths separately.
Does it replace the whole sales team?
Its best role is initial response, routine questions and information collection. Negotiation, commercial decisions and nuanced cases stay with people. Start with a defined scope and expand after reviewing conversation quality.
How are AI and WhatsApp costs calculated?
The proposal separates subscription, setup and included features from relevant calling, AI and messaging usage. WhatsApp charges vary by message category, market and provider terms; unlimited usage is not assumed.
What should we prepare before discussing scope?
Prepare approved FAQs, service information, calendars and escalation rules. Test a question the bot cannot answer: it should recognize its limits and route the inquiry to a person.
How is cost determined and what is scoped separately?
Subscription, setup, AI usage and channel charges are reviewed separately. Conversation volume, knowledge complexity and booking scenarios shape testing; absolute accuracy or team replacement is not promised.
LET’S TALK ABOUT YOUR NEEDS