Privacy Policy

Solvarex ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.solvarex.com or engage with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

Personal Data You Provide: When you contact us, request a consultation, or submit a form, we may collect your name, company name, email address, phone number, and the nature of your inquiry.

Automatically Collected Data: When you visit our website, we automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages. This data is collected through cookies and similar tracking technologies.

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send you business communications, updates, and marketing materials (with your consent)
• Improve our website experience and service offerings
• Analyze usage trends and monitor the effectiveness of our content
• Comply with applicable legal obligations
• Protect the security and integrity of our platform

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize you and remember your preferences.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics / GA4).
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance (e.g., Meta Pixel / Facebook Pixel).
• Preference Cookies: Remember your language and display preferences.

Meta Pixel (Facebook Pixel): We use the Meta Pixel (ID: 1211374651009054) to measure the effectiveness of our advertising and understand how visitors interact with our website. This technology may involve sharing data with Meta Platforms, Inc. The Meta Pixel is only activated after you accept marketing cookies through our Cookie Consent banner.

You may control cookie settings through our Cookie Consent banner or through your browser settings. Note that disabling certain cookies may affect website functionality.

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Trusted service providers who assist in operating our website and delivering our services (under strict confidentiality agreements)
• Strategic partners listed on our website, only with your explicit consent
• Legal authorities when required by applicable law or to protect our legal rights

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. When data is no longer needed, we securely delete or anonymize it.

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restriction: Request that we limit how we process your data.
• Right to Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or for marketing purposes.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at: hello@solvarex.com

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Solvarex
447 Broadway, 2nd Floor, Suite #2440
New York, NY 10013, USA
Email: hello@solvarex.com
Phone (USA): +1 (516) 703-4366
Phone (SA): +966 53 598 3004